Competitor Analysis

Airtable Complaints: Real User Issues & Pain Points | BigIdeasDB

Analysis of Airtable user complaints across G2, Capterra, and Reddit. See support delays, confusing pricing, and onboarding difficulties reported by real users.

What Real Users Say About Airtable

Customer service is non-existent, and I couldn't get help for weeks when we faced an issue. Users awaiting resolutions for up to two weeks, one noted a $15K gap in project budget.
Airtable
When you upgrade from a Team to Business plan, you cannot downgrade without deleting almost your entire base. Several users spent roughly 10 hours addressing issues related to sudden price jumps.
Airtable
There was quite a bit of a learning curve for some team members, making it challenging to get started quickly. Teams experience disruptions of 5-7 hours weekly as staff learn to navigate.
Airtable

Related Pages