Churn rate is the percentage of customers who cancel their subscription in a given period. Monthly churn of 5% means you lose 5 out of every 100 customers per month.

What is a good churn rate for SaaS?

Best-in-class SaaS companies have monthly churn below 2%. B2B SaaS typically has lower churn (1-3%) than B2C (3-7%).

How does churn affect valuation?

High churn directly reduces company valuation. A SaaS with 10% monthly churn loses 72% of customers annually, making growth nearly impossible.

Free Churn Rate Calculator for SaaS (2026)

15,000+

Churn Calculations

5.2%

Average Churn Rate

800+

Companies Analyzed

99.8%

Accuracy Rate

Churn Rate Calculator: Measure and Reduce Customer Loss

BigIdeasDB's free churn rate calculator helps you measure customer and revenue churn, compare against SaaS benchmarks, and understand how churn impacts your growth trajectory. Reducing churn is the fastest path to sustainable SaaS growth.